Home care software Switzerland — comparison

Billing under the health insurance act — and across cantonal borders.

Swiss specifics

What is different in Switzerland

Home care software

The Swiss market imposes requirements that an international solution usually lacks — it is built for other legal systems. Buy from abroad and you notice at the year-end close, in the VAT filing or with the first payroll declaration. These are the points that decide in this category:

This category lists only vendors with a Swiss legal entity. Foreign solutions are not excluded — none of those that matter here names a franc price.

Patient data in SwitzerlandPatient data is sensitive personal data, and physicians together with their auxiliaries are bound by professional secrecy under Art. 321 of the Swiss Criminal Code — breaching it is a criminal offence. Hosting abroad is therefore not automatically forbidden, but the vendor becomes an auxiliary and must be contractually bound just as strictly. Establish in writing where the data resides, which subprocessors are involved and whether a foreign authority could compel access.
MediDataMediData is the common channel for electronic invoice delivery in healthcare. Check whether the connection is included in the price or charged as a module.
Ten-year retentionThe Swiss Code of Obligations requires ten years of audit-proof retention – including readability. Clarify what happens to your data after you cancel.
Data locationSwiss data centres are not a legal requirement, but often a procurement criterion – especially for personal data and public-sector contracts.
Export and exitBefore signing up, check what an export looks like (entries, documents, master data). A solution without a usable export is a one-way street.

Criterion	Published prices, all 26 cantons — from one personDetails	The established standard, licensed by moduleDetails
Billing and cantons
Billing under the health insurance act	✓	✓
All 26 cantons	✓	not researched
Cost & onboarding
List priceas stated by the vendorbars: 0 to CHF 1000	CHF 250–1000	on request
Pricing model	Subscription	not researched
Deployment	Cloud	Cloud + Desktop/Server
Payroll, VAT & law
Data location	Switzerland	not researched
Scope & extensions
Mobile app	✓	✓
Collaboration & vendor
Languages	DE	not researched
Vendor	Mathias Hnilicka	root-service ag
Headquarters	Adliswil ZH	Switzerland
Vendor website	open ↗	open ↗