KMU Softwarevergleich

Irmler IT-Solutions · Austria

Support-System

Published prices — but from Austria

Support-System from Irmler IT-Solutions. The only entry in this category with published franc prices, and at the same time the only one without a Swiss legal entity: the vendor sits in Austria and runs the Swiss address as a country front. Four tiers, rented or bought.

Typical user

Businesses that want to know roughly what a ticketing system costs before the conversation starts.

Price

CHF 48–240
vendor’s own figures, excl. VAT · As of Jul 2026

Strengths

  • Published franc prices across four tiers — the only one in this category
  • Rent or buy, both possible
  • German and English
  • Rent-versus-buy comparison possible without a quotation

Points to consider

  • No Swiss legal entity — the vendor sits in Austria
  • No clear statement on data location; a data centre "in Europe" is named, which does not include Switzerland
  • No statement on knowledge base or customer portal
  • No free tier

Compared in

Fact sheet

Every comparison row from the categories this product appears in.

List priceCHF 48–240
Pricing modelSubscription or licence
DeploymentCloud + Desktop/Server
LanguagesDE · EN
VendorIrmler IT-Solutions
HeadquartersAustria

4 details not researched

Where the information comes from

The values in the fact sheet are vendor statements, recorded from the vendor’s own web pages. All other statements — positioning, typical user, strengths, limits and fit by profile — are editorial assessments. Last checked Jul 2026.

Go to vendor ↗

Something wrong? Report a correction